SugarCRM has added to its suite of commercial open source customer relationship management (CRM) products with the release of Sugar Enterprise Edition.
Priced at $499 per user, per year, Sugar Enterprise Edition also includes technical support. Key features include support for the Oracle 9i database, an offline client, advanced reporting, and a “Module Loader” for plug-and-play installation of third-party extensions.
Last month, SugarCRM marked the one-year anniversary of its launch by noting several milestones. SugarCRM said there have been more than 260,000 downloads of its Sugar Open Source Edition and 250 paying customers for its professional edition.
Also, some 575 open source developers are contributing new code and enhancements to the system, and nearly 9,500 participants are active in multiple forums sponsored by the company.